Shipping policy

Shipping policy

Shipping Policy for Curv Pillow

At Curv Pillow, we strive to deliver your orders as quickly and efficiently as possible. All our products are shipped to ensure reliability and nationwide coverage.

Shipping Options and Timeframes:

  1. Standard Shipping (NZ Post Domestic)
    • Delivery Time: 3–5 business days
    • Cost: Free shipping
  2. International shipping delivery time frame 10-14 days

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Locations

  • We currently ship within New Zealand and Australia For international orders, please contact our customer service team.

Delays

  • Shipping times may be impacted by factors outside of our control, such as public holidays or weather conditions. Should delays occur, we will notify you as soon as possible.

Tracking

  • All orders come with tracking. Once your package is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.